What We Collect and Why It Matters
We collect the information you give us directly — your name, email address, phone number, and the payment details you use when depositing or withdrawing through JazzCash, Easypaisa, or Raast. When a transaction moves through any of these rails, we record the reference number and amount
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so your account wallet reflects it correctly and any dispute can be resolved cleanly. We also collect device and session data automatically: your IP address, the browser or app version you are using, and which pages you visit. This helps us keep your session secure and
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lets us detect unusual login patterns before they become a problem. We do not sell your personal data to third parties. Where we share data — for instance, with payment processors handling your JazzCash or Easypaisa transfer, or with identity-verification services required under applicable rules —
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we do so only to the extent needed to complete the service. You can ask us at any time what data we hold, request a correction, or ask us to close your account and delete your records. Requests go to our support team, who will respond
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within the timeframe required by applicable rules. Availability of this service depends on local law and eligible regions in Pakistan.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.